Is This You?
Do you have the ability and skills to lead a team of staff members? Do you go above and beyond to ensure excellent experiences for our guests? Guest satisfaction is very important to our business. We are trying to exceed the customers’ expectations. In instances where we have fallen short (prepared poor-quality food, ran out of a food product or sold an inferior product), every team lead is empowered to resolve any issue in the manner which a sale is made, without seeking permission. We want to do everything we can to make it right with the customer, and then we need to make changes to resolve our poor performance. We are looking for team players and individuals who can smile and have fun!
Team Lead Jobs Overviews
Team Lead (TL): The role of a team lead (TL) is to oversee a defined shift. Each department needs someone to coach and lead the staff as well as make decisions on a small scale. A TL is responsible for customer service for the department. Communicate daily objectives and inform the staff of any changes. Ensuring the opening and closing duties for your department are completed. Make sure employees in your area have had a break during their shift. Maintain a positive, fun, work environment—stop negative energy (drama) from developing within your team. Train all staff so they can perform to the best of their abilities. Keep your department clean, organized, stocked, and utilize all the space in the department. Monitor the duties of staff under the age of 18 to conform with state and federal regulations.
Team Lead Food Service: In addition to the above description, ensure food safety practices are being performed. Plan the amount of food to prepare for the shift. Maintain high food quality and minimize waste: do not prepare too much food early and keep in food warmers; do not prepare too much food at the end, which may be wasted.
How to Apply
- Open the application
Click here to open the application. Again, be sure this opens in a new tab. This will allow you to switch between the job description(s) and application as needed, without losing the information you’ve entered in your application.
- Review the application
As you will see on the application, we recommend reviewing the entire screen and gathering all information before beginning to complete the form. The sections that follow that screen must be completed immediately afterward and will take approximately an additional 10 minutes to complete.
It is the policy of Center Grove Orchard to provide equal opportunity in employment to all persons. An individual shall not be denied equal access to employment opportunities because of race, creed, color, religion, national origin, sex, age, or physical or mental disability.