Safety During COVID-19
Holidays are for traditions and making memories, and this year that’s needed more than ever. We are grateful for the opportunity to give families something to look forward to, continuing our tradition of providing families a place to make memories to last a lifetime.
The face covering regulations enacted by Story County and the State of Iowa apply to Center Grove Orchard.
We want you to know what we are doing—and what we are asking of you—to keep our team members, guests and communities safe. Our efforts in addition to the face covering regulation include:
- Asking that all guests practice social distancing between groups and wear a face mask.
- Requiring all staff to wear a face mask or shield while on CGO premises.
- Placing floor markings in the Apple Market store to encourage social distancing between guests.
- Installing social distancing markings and/or signage at confined attractions and lines to encourage guests to distance.
- Adjusting store displays to provide guests and staff with label information without picking up items.
- Placing hand sanitizer at each point-of-sale area and additional locations.
- Sanitizing countertops between each guest.
- Regularly sanitizing frequently used items/areas.
- Providing designated staff break areas to provide relief from face masks while maintaining social distancing.
- Requiring staff members to complete a COVID symptoms questionnaire at the start of each shift.
In addition to the above, we are taking these precautions for Brunch with Santa & Rudolph:
- Limited pre-purchased tickets are available for certain dates and times. Plan to arrive at the time indicated on your ticket.
- The activities will be done at the table where you are eating.
- Each table will be sanitized between groups.
- Being safe is a gift we can all give each other this year, so Santa (masked) will be in the chair while children (masked) share their wishes with him from the straw bales behind the picket fence. Elves will help monitor the timing so that each child/family gets their best-that-2020-can-offer photo op with Santa.
Further, we are asking you to please know that we are doing our best to follow the guidelines set up by the CDC as well as the Iowa Department of Public Health to ensure that all our guests have a safe and enjoyable experience. The risk of exposure to COVID-19 is higher when visiting any public place and, in choosing to visit, you assume that risk.
We will continue to monitor guidelines and make additions and adjustments to our policies and facilities to support the safety of our team members and guests.
Please note: Event tickets are non-refundable under normal circumstances. However, should we find it necessary to close for reasons of public health, full refunds will be offered for tickets purchased for those days.
